{"id":15673,"date":"2024-07-15T14:32:53","date_gmt":"2024-07-15T06:32:53","guid":{"rendered":"https:\/\/wsh-peer.com\/docs\/uncategorized\/request-otp-to-unlock-the-suspended-account\/"},"modified":"2024-07-15T14:32:53","modified_gmt":"2024-07-15T06:32:53","password":"","slug":"request-otp-to-unlock-the-suspended-account","status":"publish","type":"docs","link":"https:\/\/www.wsh-peer.com\/id\/docs\/user-management\/request-otp-to-unlock-the-suspended-account\/","title":{"rendered":"Minta OTP untuk membuka kunci akun yang ditangguhkan"},"content":{"rendered":"<div>\n<p id=\"When_your_account_is_suspended_there_may_be_3_reasons\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Ketika akun Anda ditangguhkan, mungkin ada 3 alasan;<\/span><\/p>\n<ol>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 14pt; color: #000000;\">Anda tidak login atau tidak aktif di PEER selama lebih dari 30 hari<\/span><\/li>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 14pt; color: #000000;\">Anda memasukkan kata sandi yang salah sebanyak 5 kali saat login<\/span><\/li>\n<li style=\"list-style-type: decimal;\"><span style=\"font-size: 14pt; color: #000000;\">Akun Anda telah ditangguhkan oleh administrator PEER di perusahaan Anda<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p id=\"To_be_able_to_access_and_login_to_PEER_again_follow_the_steps_below\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Untuk dapat mengakses dan login kembali ke PEER, ikuti langkah-langkah di bawah ini<\/span><\/p>\n<p id=\"Click_the_link_click_here_on_the_suspend_notification_at_the_top\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Klik linknya klik disini, pada notifikasi suspend di bagian atas<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 806.5px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/2e79fc54-ae57-4720-95fb-1c5f2b70cb4e.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_34366562268015555\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<p id=\"Click_on_SEND_OTP_CODE_TO_MY_EMAIL_button\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Klik &quot;<b>KIRIM KODE OTP KE EMAIL SAYA<\/b>&quot; tombol<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 463px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/fee68a1c-74b3-4317-86f7-53056b6fe3cb.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_4167682095318337\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 467px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/53a90577-6b42-4341-98a9-0f91dd63e530.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_20189159206330998\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"Open_your_email_and_look_for_the_email_from_PEER\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Buka email Anda dan cari email dari PEER<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 474px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/1a2af407-384c-4723-9cc9-6855a9c7d205.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_2600067542832216\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"Copy_the_OTP_CODE\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Salin <b>KODE OTP<\/b><\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 506px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/c63aa68b-051e-430d-9bca-b59d34d8bc49.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_6461138594871179\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p id=\"Back_to_PEER_and_paste_the_OTP_code_and_then_click_SUBMIT_OTP\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Kembali ke PEER dan rekatkan <b>OTP<\/b> kode lalu klik <b>KIRIM OTP<\/b><\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 442.5px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/478bc460-a16f-42b9-843b-47a1a0c682df.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_3015235881372891\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"Your_account_successfully_unlocked_now_you_able_to_login_to_PEER_again\" class=\"toc_anchors\"><span style=\"font-weight: normal; font-size: 14pt; color: #000000;\">Akun Anda berhasil dibuka!, sekarang Anda dapat masuk <b>PEER,<\/b> lagi.<\/span><\/p>\n<p><span style=\"font-size: 14pt; color: #000000;\"><img decoding=\"async\" class=\"docsimage\" style=\"padding: 0px; max-width: 100%; box-sizing: border-box; width: 496px; height: auto;\" src=\"https:\/\/gallery-helpdesk.s3.ap-southeast-1.amazonaws.com\/peer\/request-otp-to-unlock-the-suspended-account\/b1da50fe-b3cd-47c5-8f60-9ed1b18ccd0c.png\" data-zdeskdocselectedclass=\"best\" data-zdeskdocid=\"img_2601203909697005\" data-no-translation=\"\" data-no-auto-translation=\"\" \/><\/span><\/p>\n<\/div>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Jika akun Anda ditangguhkan, ada 3 kemungkinan penyebabnya: Anda tidak login atau tidak aktif di PEER selama lebih dari 30 hari Anda memasukkan kata sandi yang salah sebanyak 5 kali saat login Akun Anda telah ditangguhkan\u2026<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"doc_category":[138],"doc_tag":[],"class_list":["post-15673","docs","type-docs","status-publish","hentry","doc_category-user-management"],"acf":[],"year_month":"2026-04","word_count":126,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Malik Alamsyah","author_nicename":"malik","author_url":"https:\/\/www.wsh-peer.com\/id\/author\/malik\/"},"doc_category_info":[{"term_name":"User Management","term_url":"https:\/\/www.wsh-peer.com\/id\/docs-category\/user-management\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/docs\/15673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/comments?post=15673"}],"version-history":[{"count":0,"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/docs\/15673\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/media?parent=15673"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/doc_category?post=15673"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.wsh-peer.com\/id\/wp-json\/wp\/v2\/doc_tag?post=15673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}