Follow these steps to clear your browser’s cache and cookies
Android (Google Chrome)
- Open the Google Chrome app on your Android phone or tablet.
- Tap the three-dot menu in the top-right corner.
- Select History.
- Tap Clear browsing data.
- Choose the desired Time range. To delete all browsing data, select All time.
- Select the checkboxes for:
- Cookies and site data
- Cached images and files
- Tap Clear data.
Iphone (Google Chrome)
- Open the Google Chrome app on your iPhone.
- Tap the three-dot menu at the bottom of the screen.
- Select History.
- Tap Delete Browsing Data.
- Choose the desired Time Range. To remove all browsing data, select All Time.
- Select the following:
- Cookies, Site Data
- Cached Images and Files
- Tap Delete Data.
- Tap Delete Data again to confirm.
PC (Google Chrome)
- Open Google Chrome on your computer.
- Click the three-dot menu in the top-right corner.
- Select More tools > Clear browsing data.
- Choose the desired Time Range. To remove all browsing data, select All Time.
- Select the following checkboxes:
- Cookies and other site data
- Cached images and files
- Click Clear data.
Your browser cache and cookies have been cleared. You can now reopen app and try again.
