Termination of the user

Steps to Terminate a User

1. Log in to App as Administrator.
2. Click on User Management.
3. Click the 3-dot button next to the user you wish to terminate.
4. Click User Setting.
5. Scroll down, tick the Terminate checkbox, and enter a reason for the action.
6. Click Save.

Note:

– The Terminate feature is only accessible by Administrators.
– Terminated users will no longer be able to access App and cannot request an OTP to regain access on their own.
– Only an Administrator can restore access for a terminated user.
– The Lock Reason and Terminate Reason fields are for internal administrative reference only.
– This feature should be used for users who are no longer employed at the company, or in any other appropriate circumstances as determined by the Administrator.