Request OTP to unlock the suspended account

Steps to Unlock a Suspended Account

Your account may be suspended for one of the following reasons:

1. You have not logged in or been inactive in PEER for more than 30 days.
2. You entered the wrong password 5 times when logging in.
3. Your account has been suspended by the PEER Administrator in your company.

To regain access, follow these steps:

1. Click the “click here” link on the suspend notification shown at the top of the page.
2. Click the “SEND OTP CODE TO MY EMAIL” button.
3. Open your email and look for the OTP email from PEER.
4. Copy the OTP Code.
5. Return to PEER, paste the OTP Code, then click SUBMIT OTP.
6. Your account is now successfully unlocked, and you can log in to PEER again.

Note:
If the OTP email is not found in your inbox, please also check your Spam/Junk and Notifications folders.